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        Supernova  Luxury Rental  Renter Requirements-Policy


  Age Requirement
​Drivers 21-24 years old may rent with an additional young driver fee and stricter insurance requirements.


                                                         Insurance Requirements

  • Renters must have full-coverage auto insurance, including:

    • Liability coverage (minimum required by the state).

    • Comprehensive and collision coverage matching the rental car’s value.

  • If the renter does not have adequate coverage, they must purchase rental insurance through Supernova Luxury Rental or a third-party provider.


                                                      Payment & Credit Card Policy

  • Major credit cards (Visa, MasterCard, American Express, Discover) are required for payment and deposit holds.

  • Debit cards are NOT accepted for security deposits.

  • The name on the card must match the renter’s license and insurance.
     

                                                      Mileage Limits & Additional Fees

  •  rental includes 200  miles per day (varies by vehicle).

  • Additional miles are charged at a rate of $2.5 per mile, depending on the vehicle.
     

                                                              Driving Restrictions

  • No racing, street racing, burnouts, or off-road driving.

  • Vehicles may not be used for Uber, Lyft, Turo, or any rideshare services.

  • No subleasing or lending the vehicle to an unapproved driver.

  • A GPS tracker and driving monitor are installed in each car.

                                                               Additional Driver Policy

  • Additional drivers must meet the same requirements and be approved before pickup.

  • A $50 per additional driver fee applies.

                                                                  State & Travel Restrictions

  • Rentals are limited to specific states (check with Supernova Luxury Rental before travel).

  • Some vehicles may have cross-state travel restrictions.

                                                              Smoking & Pet Policy

  • No smoking (cigarettes, cigars, vaping) inside the vehicles—violations result in a $1,000 cleaning fee.

  • No pets allowed inside the vehicles unless approved in writing.

                                                   Late Return & Cancellation Policy

  • Late returns are subject to an hourly late fee.

  • Cancellations must be made at least 24 hours in advance for a full refund.

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